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Chapter IX- Implementation and enforcement (Art. 37-42)

Art. 37 Data Act - Competent authorities and data coordinators arrow_right_alt

Art. 38 Data Act - Right to lodge a complaint arrow_right_alt

  1. Without prejudice to any other administrative or judicial remedy, natural and legal persons shall have the right to lodge a complaint, individually or, where relevant, collectively, with the relevant competent authority in the Member State of their habitual residence, place of work or establishment if they consider that their rights under this Regulation have been infringed. The data coordinator shall, upon request, provide all the necessary information to natural and legal persons for the lodging of their complaints with the appropriate competent authority.
  2. The competent authority with which the complaint has been lodged shall inform the complainant, in accordance with national law, of the progress of the proceedings and of the decision taken.
  3. Competent authorities shall cooperate to handle and resolve complaints effectively and in a timely manner, including by exchanging all relevant information by electronic means, without undue delay. This cooperation shall not affect the cooperation mechanisms provided for by Chapters VI and VII of Regulation (EU) 2016/679 and by Regulation (EU) 2017/2394.
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  • 108

Recital 108

In order to enforce their rights under this Regulation, natural and legal persons should be entitled to seek redress for infringements of their rights under this Regulation by lodging complaints. The data coordinator should, upon request, provide all the necessary information to natural and legal persons for the lodging of their complaints with the appropriate competent authority. Those authorities should be obliged to cooperate to ensure a complaint is appropriately handled and resolved effectively and in a timely manner. In order to make use of the consumer protection cooperation network mechanism and to enable representative actions, this Regulation amends the Annexes to Regulation (EU) 2017/2394 of the European Parliament and of the Council(1) and Directive (EU) 2020/1828 of the European Parliament and of the Council(2).


(1) Regulation (EU) 2017/2394 of the European Parliament and of the Council of 12 December 2017 on cooperation between national authorities responsible for the enforcement of consumer protection laws and repealing Regulation (EC) No 2006/2004 (OJ L 345, 27.12.2017, p. 1).
(2) Directive (EU) 2020/1828 of the European Parliament and of the Council of 25 November 2020 on representative actions for the protection of the collective interests of consumers and repealing Directive 2009/22/EC (OJ L 409, 4.12.2020, p. 1).

Art. 39 Data Act - Right to an effective judicial remedy arrow_right_alt

Art. 40 Data Act - Penalties arrow_right_alt

Art. 41 Data Act - Model contractual terms and standard contractual clauses arrow_right_alt

Art. 42 Data Act - Role of the EDIB arrow_right_alt